Shipping policy

Shipping Policy

We ship Australia-wide using Australia Post.

Processing time: Orders are processed within 1–3 business days.

Delivery time: Standard delivery typically takes 3–7 business days depending on your location.

Shipping costs: Calculated at checkout based on your location and order weight.

Please note that delivery times may vary during peak periods. Once your order is dispatched, you will receive a tracking number via email.

For any shipping enquiries please contact us at pivotea.store@gmail.com